In addition to English, Dr. Dacanay and office staff also speak Spanish. Dr. Carrie Zhao speaks Mandarin. Please discuss your needs with our front desk at the time you schedule your appointment.

Our office primarily focuses on medical diagnosis and treatment. We would be happy to give you names of local optometrists or opticians if you are looking for a quality prescription or need to purchase glasses or contact lenses.

We accept most major credit cards, checks, and cash. We also offer contactless payment options including Apple Pay.

We accept Medicare, most PPO plans, and various Medi-Cal plans. We also accept Brown & Toland HMO as well as Affinity HMO insurance. Please contact your insurance company and call our office to ensure that we are in your insurance plan's network of providers.

You can call or text us at (510) 488-6767 to cancel or reschedule your appointment. You may also send us an email at concerns@bellevueeye.com. We request all patients give us at least 24 business hours notice for cancellations or rescheduling.

It means the business day before. So if your appointment is on a Monday, please call the Friday before to cancel your appointment. Please note that holidays do not count as business days.

We charge a $50 fee to new patients, and a $25 fee for established patients. This fee is not payable by insurance, and is included in the New Patient Form.

First, you will need to sign a record release form. You can get paper copies of your chart notes (excludes photos and test results) for a base fee of $10 with 25 cents per page after that. Or you can get all records (including all photos and tests) on a USB flash drive for a flat fee of $15.

We see patients 7 years of age and older. If your child needs to see an ophthalmologist they may be better served by seeing a pediatric ophthalmologist.

Dr. Dacanay specializes in cataract refractive surgery and offers laser assistance as part of his surgical approach as appropriate. He does not perform Lasik, SMILE or PRK surgery.